Last updated: 27 July 2026
VetoDrive Technologies Ltd (“VetoDrive”, “we”, “us” or “our”) provides an AI-assisted vehicle information and decision-support service for UK used-car buyers.
This Privacy Policy explains how we collect, use, store and share information when you use the VetoDrive mobile application, website and related services.
1. Information We Collect
Depending on how you use VetoDrive, we may collect:
- Account information, including your email address, account identifier and authentication information.
- Vehicle and report information entered by you, including a vehicle registration number, mileage, asking price, seller postcode or location, service-history information and other details submitted to generate a report.
- Images and other content that you choose to upload.
- Reports generated through VetoDrive and information relating to your saved report history.
- Purchase, entitlement and report-credit information relating to transactions made through the relevant mobile application store.
- Device-location information, where you grant permission and where it is required to provide location, distance or journey-related features.
- Technical and diagnostic information, including device type, operating-system version, application activity, error information, security logs and internet protocol address.
- Information contained in communications that you send to VetoDrive.
We do not receive or store your complete payment-card details. Payments made through the mobile application are processed by the relevant application store.
2. How We Use Information
We use information to:
- Create, authenticate and manage your VetoDrive account.
- Generate, save and display vehicle reports.
- Process vehicle-related information and provide buyer-focused analysis.
- Provide location, distance or journey-related features where requested.
- Verify purchases and manage report credits.
- Respond to support enquiries and investigate reported issues.
- Maintain the security, performance and reliability of VetoDrive.
- Detect and prevent fraud, misuse or unauthorised access.
- Improve and develop the service.
- Comply with applicable legal, regulatory, tax and accounting requirements.
3. External Services and Data Sharing
VetoDrive uses trusted external service providers to support the operation of the service.
These may include providers of:
- Vehicle information and history data.
- Cloud hosting, storage and database services.
- Account authentication.
- Automated data analysis and report generation.
- Application distribution and payment processing.
- Purchase verification and report-credit management.
- Technical monitoring, security and customer support.
We share information with these providers only where reasonably necessary to operate, secure and provide VetoDrive.
We may also disclose information where required by law, regulation, legal proceedings or a competent public authority.
We do not sell personal information.
4. Automated Analysis
VetoDrive uses automated technologies to analyse vehicle-related information and assist with generating reports.
Automated outputs may contain errors, assumptions or omissions and should be independently verified before you make a vehicle-purchasing decision.
VetoDrive does not use automated processing to make decisions about users that produce legal or similarly significant effects.
5. Legal Bases for Processing
Where UK data-protection law applies, we process personal information on one or more of the following bases:
- Contract: where processing is necessary to provide the service that you request.
- Legitimate interests: where processing is necessary to operate, secure, maintain and improve VetoDrive, provided that those interests are not overridden by your rights.
- Legal obligation: where processing is necessary to meet a legal, regulatory, tax or accounting requirement.
- Consent: where we request your permission, including for access to device features such as location or uploaded images where required.
You may withdraw consent through your device settings or by contacting us, although this will not affect processing that took place before consent was withdrawn.
6. Vehicle Information
Vehicle-related information may be obtained from external data sources as well as from information entered by users.
Information obtained from external sources may be delayed, unavailable, incomplete or inaccurate.
Important vehicle information should be independently verified using official records, the seller and, where appropriate, a qualified vehicle professional.
7. International Data Transfers
Some service providers may process information outside the United Kingdom.
Where required, we use or rely upon appropriate legal safeguards for the international transfer of personal information.
8. Data Retention
We retain information only for as long as reasonably necessary for the purposes described in this Privacy Policy.
This may include:
- Retaining account information while your account remains active.
- Retaining saved reports while they remain available through your account.
- Retaining purchase and transaction records where required for accounting, tax, fraud-prevention or legal purposes.
- Retaining technical, security and support records for a limited period where required to investigate faults, protect the service or resolve disputes.
When information is no longer reasonably required, it will be deleted or anonymised.
9. Account and Data Deletion
You can delete your VetoDrive account directly within the application:
Profile → Delete Account
You will be asked to confirm your decision before the account is deleted.
If you cannot access the application, you may request account deletion by emailing:
Use the subject line:
Account Deletion Request
Please send the request from the email address associated with your VetoDrive account so that we can verify the request.
Deleting your account will delete or anonymise personal information associated with the account, except for limited information that we may need to retain for legal, tax, accounting, fraud-prevention, security or dispute-resolution purposes.
10. Your Data-Protection Rights
Subject to applicable law, you may have the right to:
- Request access to personal information held about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of personal information.
- Request restriction of certain processing.
- Object to processing based on legitimate interests.
- Request a portable copy of certain information.
- Withdraw consent where processing is based on consent.
- Complain to the UK Information Commissioner’s Office.
To exercise your rights, email:
Use the subject line:
Privacy Request
11. Security
We use reasonable technical and organisational measures intended to protect information against unauthorised access, disclosure, loss, misuse or alteration.
However, no online service or data-transmission method can guarantee absolute security.
12. Children
VetoDrive is not intended for children under 18, and we do not knowingly collect personal information from children.
13. Website Information
When you visit the VetoDrive website, our website and hosting providers may process basic technical information, such as your internet protocol address, browser type and device information, where necessary to operate, secure and deliver the website.
14. Changes to This Privacy Policy
We may update this Privacy Policy where the service, technology, legal requirements or our information-handling practices change.
The latest version will be published on this page with an updated revision date.
15. Contact Us
VetoDrive Technologies Ltd
Email: contact@vetodrive.com
United Kingdom